In this Article, you will find everything that you need to know about Chatbots. What are they? Why are they such a big hit? How do they work? How can I use one? How using a Chatbots will enhance the popularity of your event? Since 2016, Chatbots have taken over the world of technology and events because of its growing preferred platform for user interaction. This week, we will focus on this new trend, and will give you all the insights you need to know to use them at them best!
What is this chatbot all about?
Chatbots are computer programs that mimic conversation with people using artificial intelligence. They can transform the way you interact with the internet from a series of self-initiated tasks to an almost full conversation.
The dynamic intelligence of chatbots will allow them to converse with users as in a way we converse and communicate in real-life situations. Conversational communication skill of the chatbot will not only make it a trendy and promising technology but also empower them to deliver what we are looking for, a response in our everyday human interactions.
How has chatbot transformed user experience?
According to Gartner, 30% of browsing done by users will turn out to be screen less in 2020. Chatbots are being built to handle user requests, provide relevant information and be the friend one would look for to seek information. Hence, Chatbots are changing the way we use to interact with technology, and have made it easier for users to communicate and get what they want.
Why do you need a chatbot for your event?
Unfortunately, These days, a beautiful poster hanging in the streets of the city isn’t enough to advertise an event and create customer engagement. Here’s a list on how chatbots can be used for your event, and how it will render your life and your attendees so much easier.
Firstly, creating a Chatbot are pretty Low-cost. Using Chatbots instead of an App will make you save a lot of money, as the development time is shorter compared to an application and it is not beneficial to you to spend your whole budget on something that will only be useful for the time of your event.
Secondly, Chatbots use short, but useful informations. They give clear and instant data that is not limited to textual answers. Images, videos, audio, GPS location can all be sent via chatbot. This is really practical for your guests as they will directly have the answers they have been asking for, in a clear and straightforward manner.
Thirdly, Chatbots have many features dedicated to feedback, such as polls, questions and answers, and comments from the event participants. All of this data allows the event staff to improve and grant users’ requests and needs in order to make the next event unforgettable and perfect.
And fourthly, Chatbots are super easy to access, to use and to install. What more could you need to organise the most awesome and successful event?
Here are 4 chatbots created specifically or the event space:
or you can use Morph.ai to create your own event chatbot in just a few minutes without any need for knowledge of coding!
A Few Things that a Chatbot Can Do
- Purchasing tickets
- Booking venues and transportation
- Renting booths
- Uploading and sharing presentation materials
- Information/Customer Service ( the time of the event, the location, the wifi password, parking information, facilities information and so on)
Chatbots are designed to provide your attendees with a unique engagement experience. With its infinite possibilities, having a chatbot for your event will enable you to build numerous features like schedules, agendas, polls, surveys, and more. in addition, conversations with chatbots can be customized and personalized to fit your attendees’ specific information needs with the help of other event management software. In other words, Chatbots are the new key to success for your event!